Customer Reviews

Good experience. Made a good deal.

The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.

Bought a used F150 elsewhere but brought it in for the first oil change. Learned the bad news... Lots of leaks and failed parts. Service advisor JASON KELLER handled me and my emotions well (Cowboy without his pick up is a fragile animal). He navigated my extended warranty company until they stepped up and made it right. YES, it took some time to handle the admin and order all the parts but I was ultimately VERY PLEASED when I received the truck back. They went the distance to correct everything, hold warranty company to their word, and repaired the truck as professionals. They will be servicing all of my vehicles moving forward. Thank you Jason and Thank you Banner Ford.

We are from Ohio. In June, we were driving from Savannah to Austin Tx when we heard something dragging from our car. We contacted Banner Ford late in the afternoon, and they told us to bring the car in We arrived shortly before closing time. They looked at the problem and a young man promptly climbed under the car and fixed the problem. Banner had us back on the road within 30 minutes. If we lived closer to Mandeville La. we would purchase all of our cars from Banner due to this service , but Ohio is just a little too far. Thank you Banner for saving our trip.

Good truck buying experience! Darrin in sales and Les in finance, are great to work with!!! 👍

Hands down the best experience I've ever had buying a car William Fleet helped us through the whole process making it very easy and smooth 10 out of 10 would buy from them again.

I have been a loyal customer at this Ford dealership for my vehicle's oil changes and service issues, and my experiences have been positive. I wanted to give them a 5-star rating. However, I recently had a phone experience that left me frustrated. I called to discuss a specific service need and requested the service advisor to review my vehicle's history on their system. After being put on hold for about 7-8 minutes, I assumed the advisor was diligently checking my records to provide the best service advice. Unfortunately, the call was transferred to voicemail unexpectedly, and my subsequent attempts to reach them only led to more voicemails. This situation was quite disheartening, as it deviated from the high standard of service I expected from them.

The financial department is great. So is the sales. I had problems with the service department. However, it was addressed. The service department was very pleasant after the mishap we had. Make it easier on your buyer.

If you need a vehicle this is the place to go for used and new vehicles they are so friendly there will help you out love our Nissan truck

Fast service dept

Very friendly & professional staff when trying to make my delivery

Purchased my Ford Bronco with Rich Tucci @ Banner Ford Mandeville location. Excellence service! If looking to purchase with Ford give Rich a buzz ;) Thank you !! Love my wheels !!

Clean dealership, staff was helpful, especially Sara in parts.

Went to an annual car show hosted by Banner. These folks are awesome ! They roll out the red carpet and make everyone feel right at home!

Great service Technicians.

Great Job Guys

Banner has consistently provided excellent customer service during and after every visit. I truly appreciate EJ for going above and beyond to make sure I had everything I needed. Y’all rock!

Very professional and about me, my needs and my happiness! Be sure to ask for Mr. L. Lennox because he works for you !!